Kofax Business Interaction Server 0.4.2

Kofax Business Interaction Server, developed by TOPCALL International AG, is a software solution that allows organizations to receive and process incoming communication from various channels, such as email, fax, SMS, and voice. This product enables companies to capture and process information more efficiently, improving their overall communication workflows.

With Kofax Business Interaction Server, businesses can create flexible rules for routing and prioritizing incoming messages, ensuring they are directed to the appropriate person or department. The software also includes features for managing communication workflows, such as automated responses, reminders, and escalations.

In addition to its communication management capabilities, Kofax Business Interaction Server also offers tools for tracking and reporting on communication metrics. These reports can help organizations identify trends in their communication processes and make data-driven decisions for optimizing their workflows.

Kofax Business Interaction Server is a comprehensive solution for companies looking to streamline their communication management processes. Its advanced features and reporting capabilities can help organizations improve their customer service levels while increasing efficiency and reducing costs.